This one happens less often. I’m using User Lock Manager v4.1.5, and smartthings : Z-Wave Lock Reporting device handler. Most of the solutions, IMHO, are moving the hub closer to the lock (which sometimes is not an option) and some have some luck with adding a powered Z-Wave light switch in between the lock as a Z-Wave signal extender. First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). So I went ahead and repaired my z-wave network in the smart things app. I found that out the hard way and had to purchase another lock compatible Z-Wave repeating device. Best regards, steve. If you like the design of Premis, but aren't an Apple user or do not require a HomeKit-compatible lock, Kwikset offers SmartCode 915 (standalone) and SmartCode 916 (Zigbee or Z-Wave) smart locks that use a similar design. Free delivery on … Powered by Discourse, best viewed with JavaScript enabled. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock Traditional Style in Venetian Bronze + Amazon Cloud Cam, works with Amazon Key. Swapped out a 910 which has no keypad just a key lock with zwave - still working just fine for a couple years - this one is now on the back door. What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. Thanks for the response. I did, however, experience frustrating random device disconnects from a Kwikset 910 Z-Wave model located in the garage, which is farther from the hub. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. If you have not already done so, perform the door handing process while the door is open. Major components of the site will not work correctly if at all without javascript enabled. The lock is Z-Wave Plus according to the “manual” that the builder left for me. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. It is not enabled by default. The slightest hint of moisture even just the humidity in the air prevents the touchscreen from working. It is easy and not time consuming. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. I too moved my hub closer. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Kwikset SmartCode 914. So there should be enough signal because of the switch being a repeater. You can tell Kwikset really cheaped out on this lock compared to their other (cheaper) models. The keypad can face the exterior, while the interior is protected from the outside elements. It also includes the SmartCode™ 916 Touchscreen Electronic Deadbolt, which provides all the features of SmartCode – including keyless entry – combined with the added convenience and enhanced aesthetics of a capacitive touchscreen, and the Secure Screen™ feature that helps guard against “smudge” attacks. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. The keypad can face the exterior, while the interior is protected from the outside elements. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. traditional key provided. Review (mpn: 99160-002 for sale) 99160-002 916 915TRL11P Wave Deadbolt KWIKSET Touchscreen Smartcode Nickel Ul It is missing the keys, otherwise has all of … The locks all respond to SmartThings App on our phones instantly. Seems to be a little better. It’s odd but can be a little annoying. Network repair doesn’t seem to help. Buying the kwikset smartkey is one of the best decisions I made. Granted it has only been about a week. Read honest and unbiased product reviews from our users. 1. Free Shipping @ $49 and No Restocking Fee* Free ground shipping on all orders over $49 per manufacturer, each additional manufacturer will incur a separate shipping charge. SmartCode 916 touchscreen electronic deadbolt. Product Features Seamlessly manage and monitor your door from anywhere. KWIKSET 99160-002 916 TOUCH SCREEN ZWAVE DB VENETIAN BRONZE. The deadbolt is available in polished brass, satin nickel or Venetian bronze. PROBLEM - When trying to use the touch screen to enter a code, the touch screen does not respond to touch right away. It takes anywhere between 5-10 touches to select a number. The fact this thing cost a whopping $200 just makes me go through the agony of working … It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen. I purchased a Z-Wave repeater which was compatible with repeating the signal securely to the Z-Wave lock. You … Since I repaired my Z-Wave network and moved the hub closer, my setup has been working flawlessly! i have a 916 from home depot , but was working randomly , so my dealer offer me an 916 from control 4 , and its the same problem , now he is telling me that maybe i need to get the yale doorlocks , but is 400 dlls each and i need 3 , anyone using smartcode without issues ? My hub is in another room but it is only about 25 feet away. I can push the A link button and then the lock starts working. SmartCode 916 touchscreen electronic deadbolt. The exterior can be installed on an outside door but not be exposed to direct weather. I have to manually lock/unlock to get it to communicate again. Meet the Kwikset 916 Traditional Deadbolt Expand your home security system with the Kwikset SmartCode 916 Touchscreen Deadbolt. Maybe that will help…. It did not help with the random disconnects and I finally gave up with my desire to have a Z-Wave controlled lock in the garage. Did you guys figure anything out with regards to this issue? Tustin lever. I think the outlet may be Zigbee though. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Upon receipt Designer Entryway, LLC. I just haven’t figured out what conditions those are. Kwikset will make Z-Wave and ZigBee versions of the SmartCode 916 available to professional installers in the first quarter of 2015. They failed to include batteries (their other cheaper model includes them) and their strike plate is only one plate with small screws. Read honest and … Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. Enter your home with a personalized access code and lock your door with the touch of a button. The Kwikset SmartCode 916 Zigbee Touchscreen Deadbolt combines all the features of the popular 914 Series deadbolt with a new, capacitive touchscreen keypad for a sleeker appearance and a more modern interface. It only happens once a week or so. manually locking/unlocking did not restore connection. Ensure door preparation is in accordance with the door drilling instructions, available online. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. But everything is working great now. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. It provides me with extra security and locking and unlocking my door has never been any easier. ... And Kwikset does not even have its own app for this 916 product. I can’t help but wonder if there’s been a firmware update that’s messed things up. Thanks for sharing this Brad–worked on the first try. Kwikset SmartCode 916 Z-Wave Touchscreen Electronic Deadbolt with Home Connect Technology, ... After a few months pressing the numbers is not recognized by the screen. I have 3 kwikset 916 touchscreen deadbolts. Kwikset SmartCode 915-916: Programming With a Mastercode. Make sure the app is open (either in background or foreground) and you are signed in to the correct account in your mobile app. Painful but they are working now, Powered by Discourse, best viewed with JavaScript enabled, Kwikset 916 touchscreen deadbolt not responding. I spoke too soon. we just installed the 914 about a two weeks ago. The problem has not occured since. Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. The customizable codes and Smartkey features are great ways to share access to the house. The SmartThings outlet has to be Z-Wave signal security repeating capable, meaning that it can act as a repeater for a Z-Wave lock’s security signal. I ended up having Kwikset replace my lock and I have not had any issues since. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications. Step 1; disassembling . Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. Find Kwikset Door Hardware Smartcode Nickel SmartKey on sale at MyKnobs.com. I have multiple GE switches within 3 ft of the lock too. They were all working fine, but now i cannot lock nor unluck using smartthings. The Z-Wave signal had to travel at least 50’ through several indoor and outdoor walls. Kwikset SmartCode 916 The interior for this model is not designed for exterior use and should be undercover and needs to be protected from the elements. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. The 914 has a zwave plus board. Today, Kwikset announced its first deadbolts to be equipped with an aesthetically pleasing touchscreen: The SmartCode 916 series. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. The capacitive touchscreen also senses contact quickly for fast code entry and unlocking. It is not enabled by default. Re-reading the doc that came with the 916, What Kwikset provides is just awful and not at all clear that you may need to go through exclusion before paring. We are not a … It is not enabled by default. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support traditional key provided. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock Featuring SmartKey, ... Another issue with the WiFi not working is I can’t set up the kwikset app so I know who has unlocked/locked the door and when. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Touchscreen door locks aren’t new. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. So maybe it’s not the lock itself maybe it’s the hub with certain types of devices under specific conditions. no new screw holes required. If you have not already done so, perform the door handing process while the door is open. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Free Shipping Offer. ... encouraging continuous use of the full screen to mask the correct access code. I too have a few GE zwave switches. This lock connects to a Z-Wave hub or alarm system. available on the SmartCode 916 product page online at www.kwikset.com. Kwikset Z-Wave SmartCode 916 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt Featuring SmartKey Security. LOL. I am thinking I am going to have kwikset replace the lock. And the touchpad would not even respond. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. CEDIA 2014: Kwikset Displays SmartCode 916 Touch Screen Lock. Connecting your SmartThings or Wink hub to Alexa is easy. Every now and then I keep having to lock/unlock the door manually to get it to start talking again. SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. The SmartCode 916 touchscreen electronic deadbolt is not waterproof. The Kwikset Premis lock is an incredible product when working correctly for those in the iOS / Apple ecosystem already and especially if you are already an owner of a HomePod or newer generation Apple TV. ). The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in the home. If you can move the hub closer to the lock for a test period, you can decide if distance is the issue. I again had to manually turn the thumb turn and it started working again. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support 1. I have them connected to SmartThings and have been able to use Rboys Lock Multi User app to install multiple codes on the locks. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Once it reconnects it will be good for a day or so and then it will show as disconnected again. The lock has been working fine otherwise. Programs, back down vermin, but sturdy legs. Kwikset Smartcode 916. I have 3 kwikset 916 touchscreen deadbolts. Kwikset Smartcode 916. Tustin lever. I would really like to avoid having to reconfigure my locks from scratch. How to fix your kwikset when a simple reset is not working. anyone found a fix yet? Has anyone seen this before? The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. But yesterday the lock showed online the the smart things app but would not respond to lock/unlock commands. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock, Traditional Style, Satin Nickel (Amazon Key Edition, Amazon Cloud Cam Required) ... That means that they have been opened due to being a photo sample, a tested working customer return or having damaged packaging. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. Touch screen with palm or back of hand until digits illuminate.2. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. I have the same problem. The 916 is almost as much as the BE469 (if not, more) and is worse. This site is best viewed with Javascript enabled. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Several vendors waive restocking fees if a subsequent order is placed of equal or … I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. The same thing happens to my GoControl zwave thermostat upstairs. Fits standard doors (1-3/8in. The Mastercode must be 4-8 digits. Installs in minutes with just a screw driver no hard wiring needed. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Kwikset SmartCode 916 Touchscreen Electronic Deadbolt – Review ... Unsubscribe from Smart Reviews? I just turn the manual lock mechanism to fix it. Touch lower left area of screen (where Checkmark is … Some non-essential items may be missing from the box. Home Connect technology will allow the lock to talk wirelessly to security and home automation systems via Z-Wave technology. It stays on for a few days then disappears. I would really like to avoid having to reconfigure my locks from scratch. It doesn’t bother me much because it doesn’t happen very often. SmartCode is a one-touch locking motorized deadbolt. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. And not tonight it went back to unavailable. Any ideas what could have caused this problem or how could i solve it? Overall these locks are great, and pretty straightforward in terms of programming. With that being said, I am having difficulty setting up push notifications that use pre-defined variables that come with the Kwikset Smartcode. I really appreciate this info. If it is successful only when the door is open, the latch and strike are not aligned as they should be. I had to exclude and reinstall the locks. I did go ahead and move my smart thing hub to the living room so that it is less than 8’ away from the lock. it was all fine until sunday evening it lost connection. Cheap Kwikset 99160 017 SmartCode 916 Modern Contemporary Touchscreen Smart Lock Deadbolt Featuring SmartKey Security And Z Wave Plus Venetian Bronze Review : Were brought their keenness to ski shop on with a little dogs from ireland, tubing park is the time and registration to ask about the black lift. Step 3 Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. I will try to move the hub closer to see if that helps or not. Any ideas what could have caused this problem or how could i solve it? These names are what you’ll use to trigger Amazon Alexa, so us names that are easy to remember like “front door” or “garage door.”After your locks are connected to your smart home hub you’ll enable the skill in the Alexa App by going to Settings>Skills> [SmartThings] or [Wink]> Enable. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Realign the door if the bolt does not operate smoothly when opening with a key. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. The kwikset smartkey is created to make it easy for you to lock and unlock your door. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. Kwikset SmartCode 916. On my Smartcode Touchscreen, the touchscreen is unresponsive. First the lock quit reporting the battery level. SmartCode is a one-touch locking motorized deadbolt. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. They were all working fine, but now i cannot lock nor unluck using smartthings. There are several threads on distance and network congestion effects on Z-Wave locks, manufacturers and various models. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. My routines are executing as expected too. Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. If your smart device doesn't vibrate, and the Bluetooth symbol (located at the top of your screen) doesn't flash, this is an indication that there is no Bluetooth communication. we removed it and re-added it last night as well as repaired the zwave network, and it worked before we went to bed, but this morning it was no longer connected again. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code This bundle includes the Kwikset SmartCode 916 Z-Wave Plus electronic deadbolt, one Kwikset Signature Series Avalon handle and two Kwikset Signature Series Tustin levers Works with Amazon Alexa for voice control (hub required, Alexa device and hub sold separately) Does not support unlock by voice at this time Once I adjust the temperature by just one degree it talks back to the hub and problem solved. As a part of my Control4 system, I have two SmartCode 916 locks. Premis smart lock is a combination of a … Electronic locks are operated by an electronic keypad or touchscreen, and have a back-up keyway. Thanks. Mine is still doing it. The Mastercode must be 4-8 digits. I'm guessing Kwikset is not waking up to accept a command. You must have the working key to re-key the lock. Weird. We are not a … … 2. Read this to get several reasons why your kwikset smartkey reset is not working. Kwikset 99160-021-R SmartCode 916 Touchscreen Traditional Electronic Deadbolt featuring SmartKey and Z-Wave Technology in Venetian Bronze (Certified Refurbished) The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. Posted Kwikset SmartCode 916 Touchscreen Electronic Deadbolt not able to commission with ZigBee Reference Gateway Kit on Forum Hi Silab Team, We have ZigBee Reference tool kit (EM3588 with Zigbee Gateway) in which we trying to commission Kwikset SmartCode 916 Touchscreen Electronic Deadbolt door lock which is not working. December 20, 2018 - Comment. I’ve had my Kwikset for 3 years now and it just started dropping off my network a couple of weeks ago. Someone may already be the Owner of the lock. This lock is located on our front door fortunately 10’ from the SmartThings V2 hub. SmartCode 914 is one of the top-selling smart locks from Kwikset. Ensure door preparation is in accordance with the door drilling instructions, available online. SmartCode 916 is a touchscreen smart lock from Kwikset featuring the company's patent-pending SecureScreen™ technology. Cancel Unsubscribe. I have not seen device disconnects in my Kwikset 916 model. Interesting, 25’ is most likely close enough for most devices, unless you have some thick walls that are blocking the Z-Wave signal strength. I have GE light switches about 12’ away from the door lock. The Mastercode must be 4-8 digits. ... After a few months pressing the numbers is not recognized by the screen. Designed to allow fast code entry, the touchscreen is … Disassembling the lock is the first step you should take. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. Subscribe Subscribed ... schlage connect BE469 touch screen … I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 Touchscreen Electronic Deadbolt (ZigBee). I too spoke too soon. 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